To freeze, go to Settings > Freeze Membership.
This will take you to the freeze section on the old site (note: only freeze your subscription here, not cancel).
You can then select freeze and input the dates you wish to do so.
Alternatively, if you wish to freeze your membership please email firstname.lastname@example.org
- The date you wish to freeze
- The date you wish to reactivate
Our team can then set that up for you.
Note: If you freeze your membership during the initial 12 weeks it will make you ineligible for a refund.