If for any reason you cannot commit to the program at this time and you need to put it on pause, you do have the option to freeze the membership.
To freeze, go to Settings > Freeze Membership.
You can then select freeze and input the dates you wish to do so.
- The date you wish to freeze
- The date you wish to reactivate
If you have any questions please don't hesitate to contact support at firstname.lastname@example.org
- If you freeze your membership during the initial 12 weeks it will make you ineligible for a refund.
- No payments are deducted whilst your account is on hold.
- You cannot access your account when on hold.