I get a message saying 'Please download the Flash Player'

The Total Wellbeing Diet website uses Flash in many places and if you don’t have it installed, several areas of the site won’t work effectively.  To download the Flash Player, visit the Adobe website and follow the prompts from there.

If you already have the Flash Player installed and are still seeing the ‘Download’ message, check that your Flash Player is enabled.  To do this in Internet Explorer, go to ‘Tools’, select the ‘Manage Add-ons’ option and then ‘Enable or Disable Add-ons’.  Look for the ‘Shockwave Flash Object’ in the list and change it to enabled if it is disabled.

If, however, the Flash Player is enabled and you’re still seeing the ‘Download’ message, please email us to report the problem.  Try to give as much detail as possible to help us troubleshoot.

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